1. How does the book renting process work?
To rent a book, simply browse through our extensive collection, select the book you want, and click on the "Rent" button. You'll be prompted to choose the rental duration and provide payment details. Once confirmed, you can start reading your rented book instantly.
2. What are the rental durations available?
We offer flexible rental durations ranging from a 1 week to several weeks, depending on the book. You can choose the duration that best fits your reading schedule and preferences.
3. How do I return a rented book?
Returning a rented book is hassle-free. Once your rental period ends, the book will automatically be marked as returned in your account, and collection will be arranged. You don't need to worry about late fees or reminders. Simply enjoy your reading experience!
4. Can I extend the rental period?
Yes, you can extend the rental period for most books, provided there are no prior reservations on the book. You can easily extend the rental duration through your account settings or by contacting customer support.
5. What happens if I damage or lose a rented book?
Accidents happen! If a rented book is damaged or lost, please notify us immediately. Depending on the extent of the damage or the value of the lost book, you may be charged a replacement fee. We recommend reviewing our terms and conditions for more information on our damage and loss policy.
6. Do you offer refunds for purchased books?
Yes, we offer refunds for purchased books within a specified period. If you are not satisfied with a purchased book, you may request a refund within 7 days of purchase, provided the book is in its original condition. Please refer to our return/refund policy for more details.
7. Can I recommend books to be added to your collection?
Absolutely! We love hearing from our users and welcome book recommendations. If there's a specific book you'd like to see in our collection, please feel free to reach out to us through our contact form or social media channels.
8. Is there a limit to the number of books I can rent or purchase at once?
Currently, there's no limit to the number of books you can rent or purchase simultaneously. Rent or purchase as many books as you like and enjoy a diverse reading experience at your convenience.
9. How do I contact customer support if I have further questions or issues?
If you have any questions, concerns, or encounter any issues, our customer support team is here to help. You can reach out to us through the support section of our app or website, and we'll get back to you as soon as possible. Your satisfaction is our priority!
10. How to check whether my phone supports NFC?
To check if your phone supports NFC, go to your phone's settings and look for "NFC" or "Near Field Communication" under the connections or network settings. Alternatively, you can check the specifications of your phone model online or refer to the user manual. If your phone supports NFC, you will see an option to enable or disable it in the settings.
11. How can I manage my reading status for rented books?
On the book details page, you can easily mark a book's status as "Read", "Currently Reading", or "To Be Read". This status will help you track your reading progress and provide you with personalized reading insights, including reading patterns, completion rates, and more.